At CareForCool Repair Services, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us.
Information We Collect:
- Personal Information: When you contact us or use our services, we may collect personal information such as your name, contact details, address, and payment information.
- Usage Information: We may collect data about your interactions with our website, services, and communications, including IP addresses, device information, browsing history, and cookies.
How We Use Your Information:
- Service Delivery: We use your information to provide and improve our services, respond to inquiries, schedule appointments, and process payments.
- Communication: We may use your contact information to send updates, notifications, promotional offers, and service-related communications.
- Analytics: We analyze usage data to understand user preferences, trends, and patterns, and to optimize our website and services accordingly.
- Legal Compliance: We may process your information to comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and interests.
Cancellation and Rescheduling:
- If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Late cancellations may be subject to cancellation fees.
- CareForCool Repair Services reserves the right to reschedule appointments due to unforeseen circumstances such as weather conditions or technician availability.
Data Security:
- We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
- Our website and systems use encryption, access controls, firewalls, and other security measures to protect your information.
Third-Party Disclosure:
We do not sell, trade, or rent your personal information to third parties without your consent, except as necessary for service delivery or legal compliance.
We may share data with trusted service providers, partners, or regulatory authorities for specific purposes such as payment processing, marketing, or legal requirements.
Your Rights:
You have the right to access, update, correct, or delete your personal information. You can also opt-out of receiving marketing communications.
To exercise your rights or inquire about your data, please contact us using the information provided below.
Changes to Privacy Policy:
We may update our privacy policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review the policy regularly for updates.